NHA Medical Administrative Assistant (MAA) Certification Practice Test 2025 - Free MAA Practice Questions and Study Guide

Question: 1 / 400

How often should patient insurance information be updated?

Once a year

At each visit or when there are changes in coverage

Updating patient insurance information at each visit or when there are changes in coverage is essential for several reasons. Firstly, insurance plans can frequently change, with patients possibly switching providers or plans, which affects their coverage. Ensuring that the healthcare practice has the most current information allows for accurate billing and minimizes the chances of claim denials.

Moreover, patients may experience life changes such as job transitions or family additions, which can impact their insurance status and benefits. By verifying this information regularly, healthcare facilities enhance service delivery and maintain compliance with insurance requirements.

For instance, if a patient visits and their insurance information is not updated, this could lead to unexpected out-of-pocket costs for them or delays in obtaining necessary care. Regular updates promote smoother operations within the healthcare setting, ensuring that both the administrative staff and patients have a clear understanding of coverage and costs associated with treatment.

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